tag:blogger.com,1999:blog-18413006.post8031990136987904519..comments2023-08-25T10:45:44.622-04:00Comments on Supporting Technology with Technology.: Enable 24 bit color in RDP for XP or 2003 Server2centshttp://www.blogger.com/profile/09067637557254322002noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-18413006.post-21996809162705612942014-08-26T00:44:34.383-04:002014-08-26T00:44:34.383-04:00You're welcome David Masters.You're welcome David Masters. 2centshttps://www.blogger.com/profile/09067637557254322002noreply@blogger.comtag:blogger.com,1999:blog-18413006.post-17113486537729020252014-08-26T00:43:22.838-04:002014-08-26T00:43:22.838-04:00Thank you for the blog post about Outlook address ...Thank you for the blog post about Outlook address book updates. <br />Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-18413006.post-23575529097309219572014-08-26T00:42:20.814-04:002014-08-26T00:42:20.814-04:00Remote desktop has evolved and has been developed ...<br />Remote desktop has evolved and has been developed to be an interesting competitor to Citrix for published applications and streaming desktops. Citrix is undoubtedly the leader in streaming desktops and published applications over the web and on corporate networks. The number of Micriosoft RDS servers have in creased in deployment for web based published application delivery. The equivalent to published applications is RemoteApps in RDS. Although still one of the main uses of RDS and RDP is for administration and support of servers. Myself and colleagues use RDP and RDS to connect to server for providing daily and routine technical support functions. Tech-support through RDS has one drawback however, That drawback is when using Microsoft RDP to connect to users computers such as the professional and enterprise editions of windows m the user cannot see what is occurring n their desktops. It is not desktop sharing. RDP and desktop sharing applications have a commonality between them and that is the fact they both cane remote control the computer. Desktop remote control is inherent and available in both applications for support but screen sharing includes remote control and sharing of the screen , keyboard and mouse with the remote user. So as for a support tool, RDP is a wonderful tool but for providing technical support to users, it is a very useful tool but second to full remote control with sharing desktops screens with the user. Both RDS / Microsoft RDP and other computer remote control applications with desktop sharing and access capabilities are invaluable for technical support. Both can work on a local network and over the web through web based functionality usually initiated from a click on a web site. Web downloads and the technology to run them including the security to protect users has also advanced.<br /> <a title="web based computer support software" href="http://www.4remotesupport.com" rel="nofollow">Software for web based desktop support</a> however has a singular feature of providing desktop sharing online remote computer control for support. RDP/RDS has as its main goal remote access to a server or desktop to operate productivity applications such as Microsoft Office and other common apps used for business. Software for web based desktop support permits both support and access for using applications for productivity but is designed in most cased to be for providing technical support to users from remote locations. Web based access to computers is by far the most common method of support. The era of having large number of tech people on staff to enable a Information technology department to address multiple issues at the same time with a technician assigned for each in not possible. Desktop remote control is required to achieve a high turn-over rate of successful troubleshooting and problem resolution. With managed services companies acquiring many small business IT task and server support issues, they rely on web based software for desktop support. Server support is also included and potential the leading reason why many small businesses have increased the use of services from manage IT support service companies. These companies provide support through the internet. They cannot employ enough field staff to address all their customer's issues. They use web based software for support to access computers at multiple companies and locations simultaneously. This permits one tech-support staff member to access many computers at once or consecutively quickly. RDP is used by many computer and server support organizations especially when providing server support. Desktop support however is best served by software for web based desktop support. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-18413006.post-8201888207153179622010-04-04T19:09:38.385-04:002010-04-04T19:09:38.385-04:00follow me please
http://seojongdo.blogspot.comfollow me please<br /><br />http://seojongdo.blogspot.comSeo Jong Dohttps://www.blogger.com/profile/11581352387962386232noreply@blogger.comtag:blogger.com,1999:blog-18413006.post-37997355961376046492010-01-16T08:26:56.398-05:002010-01-16T08:26:56.398-05:00Thank you. Good images to work from too. With them...Thank you. Good images to work from too. With them I was able to setup my remote desktop connection for more than 16 bits of colors. Now everything on looks better during the RDP session. Much less eye strain too.David Masters (Computer and Server Support Tech)http://pcremotesupport.blogspot.com/noreply@blogger.com