Making support efforts more efficient - Both large corporations and small businesses are using various methods and software.
Sunday, October 29, 2006
So you want Vista huh?
The new OS that Microsft is going to unleash upon us before the end of this year (2006 for those who are unsure) requires 1GB of RAM. Just think of all those memory upgrades that are going to be going on in the world. I could just see the dust falling out of some old systems that people are jus going to try to force Vista to work on.
Chip manufactures must be real happy. They won;t be able to keep up with the demand. Oh yeah, that works perfectlky with thier plans to raise the memory stick prices and oh what a very convenient excuse they have foound. I could just read it now, due to the large demand for desktop memory since the release of Microsoft Vista, memory prices have sky rocketed...blah blah.."
Wednesday, July 26, 2006
Powerful Telecommunications Management Tool
ToneSoft's ReliaTel application sounds like an incredible product for monitoring and managing telecommunication devices. The devices could be from multiple vendors too. This is an app that I would love to see in action. Enabling Technologies Corporation has selected TONE’s ReliaTel Remote Management solution to expand the Enabling Managed Services Monitoring business.
Powerful Telecommunications Management Tool Monitors and Controls Multi-Vendor Devices From one Location
"A single convenient application, ReliaTel gives authorized staff complete control of multi-vendor voice systems. The system enables authorized staff to control local and remote devices, enabling global monitoring from one location with a common interface. With no need to buy multiple management packages or depend on outside monitoring centers, maintenance and staff training costs drop dramatically."
Read the rest of the news article on Tone Software's site
Friday, June 02, 2006
SyndicationPro :: View topic - A First Step To Becoming A Web Media Mogul
Projecttions estimate that advertising through the use of video will reach 640billion dollars by end of 2007. With industry leaders such as ClipSyndicate leading the charge. Viodoe news is becomeing more prevelant as broadband increases in the home.
Thursday, June 01, 2006
Cantata Technology and Direct 2 Mobile Marketing Win Microsoft Speech Server Partner Spotlight Awards
Cantata Technology(TM), the world's leading independent provider of enabling communications technology, announced today that it has won the Microsoft Speech Server Partner Spotlight Award for its Brooktrout® TR1000(TM) for Microsoft Speech Server platform. The award was presented at the Microsoft Speech Server Partner Summit in Seattle. Microsoft also presented an award to Direct 2 Mobile (d2m) for a cutting edge mobile application based on the Brooktrout TR1000 for Microsoft Speech Server platform. The Microsoft Speech Server Partner Spotlight Award recognizes achievements in developing useful, customer-friendly, forward-thinking applications for automated speech and telephony solutions that also cut costs for companies of all sizes.
Microsoft bestowed another Speech Server Spotlight Award for a cutting edge mobile application deployed on Cantata's Brooktrout TR1000 for Microsoft Speech Server. The application, by Direct 2 Mobile (www.d2mm.com), won in the Best Mobile Solution category. It provides a real-time marketing tool for retailers that allows shoppers to receive promotions to their cell phones while they are in a store. Consumers dial into the d2m system and speak the name of the store where they are located. The d2m application recognizes the name of the store using speech recognition and validates the account using caller ID. Then the application sends a message using Short Message Service (SMS) to the consumer's cell phone with directed promotions and offers available specifically in that store.
Wednesday, May 24, 2006
Rendercore Launches Macintosh OSX Support for LightWave 8.5
May 23, 2006
Rendercore's proprietary premier remote rendering solution "RenMan" allows all clients who are connected to the Internet to access Rendercore's sophisticated and secure renderfarm. This allows clients to manage jobs in progress through the intuitive interface by allowing automatic uploads of files for submission and monitoring of submitted jobs remotely and efficiently, from anywhere, anytime.
Rendercore in the past year has added numerous modules and versions of many of the computer graphics tools to its product list in order to continue to meet the growing needs of its client base.
About Rendercore
Founded in Hollywood in 2002, Rendercore offers on-demand, remote rendering services and solutions for the customers from such diversified industries as entertainment, architectural, engineering and industrial design who demand huge computing resources.
With over 3Tera Hz computing power built on the latest Intel dual Xeon and dual core processors, a cutting edge super-computing infrastructure and the industrys first remote rendering software, Rendercore's renderfarm provides instant on, outsource rendering capacity for users of Alias Maya, 3D Studio Max, Cinema 4D, LightWave, Brazil r/s, Turtle.
Friday, May 05, 2006
Nanya Will Launch New DD3 Memory Modules for PC Category
5/4/2006
A Taiwanese memory chip manufacturer, Nanya Technology, announced that it will start producing its new DDR3 memory modules for PCs, releasing the DDR3 dynamic random access memory (DRAM) in 2008. The company is the fourth chip maker to turn to DD3 products, after Elpida, Infineon and Samsung.Even if the prototype of the new Nanya PC3-8500 1GB DDR3 unbuffered dual in-line memory module (DIMM) utilizing 512Mb 1066MHz chips was shown during the SemiTech Taipei 2006 conference, there are no devices supporting the new product. On the other hand, Intel Corp., the world’s leader in memory technology, is expected to launch its first chipset for PCs that supports DDR3 memory in the second half of 2007.
Advantages compared to DDR2 (manufacturer’s recommendations)
- - The components are twice as fast as today's highest speed DDR2 memory products.
- - The first computer systems equipped with the advanced DDR3 memory technology are expected to arrive in late 2006. - The main advantages of DDR3 are the higher bandwidth and the increase in performance at low power.
- - The DDR3 SDRAM devices will offer data transfer rates up to 1600 Mbps (megabits per second).
- - The supply voltage for the memory technology is being reduced from 1.8 volts for DDR2 to just 1.5 volts for DDR3 targeting a work day equivalent of battery time. The voltage reduction limits the amount of power that is consumed and heat that is generated in connection with the increase in bandwidths.
Oklahoma Ranks Near Bottom In Educational Technology Study
5/4/2006
According to a national study, Oklahoma ranks 44th in the nation for access and use of educational technology.Education Week's annual report titled "Technology Counts 2006" gave Oklahoma a 69.5, compared with the national average of 76.6.
The study graded states on 14 indicators spanning three general areas. The areas include access to technology, use of technology and capacity to use technology.
Wednesday, May 03, 2006
SonicWall Rolls Out E-Mail Protection Wares
May 2, 2006
The new SonicWall Email Security appliances will incorporate anti-spam, anti-phishing, and messaging security software SonicWall obtained in its February acquisition of MailFrontier.
This year, SonicWall plans to roll out new SonicWall Email Security appliances that pack the inbound and outbound messaging protection tools from the MailFrontier deal, said Gleb Budman, senior director of product management at SonicWall, Sunnyvale, Calif.
Software that loads SonicWall's new Email Security 5.0 messaging security software on Windows 2000 servers is available now for small- and midsize-business and enterprise environments, Budman said. The first appliances for SMBs are due out in May, with enterprise appliances following in mid-June.
Friday, April 28, 2006
Access PCs On the Web for Support
PC Remote Control on the Web
supports system more effectively and efficiently can simply be achieved using pc remote control on the web. The end user and computer desktop could be located anywhere in the world and by simply access the computer with pc remote control software can give a support engineer quick access to resolve the problem saving lengthy traveling time or frustrating telephone calls trying to talk an average user though screens and command to diagnose. Although Microsoft's rdp is a valuable tool for computer remote control, it has it's limitations when used over the web.
PC Remote Control over the Web
RDP is a valuable tool for supporting computer systems and is best used on the lcoal area network or a closed corporate or enterprise wide area network. It's limitation over the web stems from the need to establish an inbount session to the remote desktop requires modifications to the router or firewall at the far end prior to attempting to connect. PC remote control over the web can be achieved without limitation by using support tools that download to the remote computer by the end users initiation then the software is configured, or obtains its configuration, to connect outbound from the remote network to the support technician.
Web Module enables remote system management/maintenance.
April 25, 2006
Offering remote access from anywhere, Web Server Module makes it possible to check status of industrial systems from office or floor in real-time. Data exchange capability enables communication between several IDEC PLCs over Ethernet network. Remote maintenance allows users to use WindLDR or WindSRV to remotely monitor, download, and upload any ladder program, while web monitoring lets users monitor or update PLC through custom, built-in dialog box.
Sunnyvale- The ability to communicate over an Ethernet network is not an option for most industrial systems, it's a must. With that in mind, IDEC Corporation is now offering a new communication module to its MicroSmart family, a Web Server Module. No longer will users be forced to walk across a factory floor to check on a system's status. IDEC Web Server Modules offer remote "access from anywhere" that makes it possible to check status from either the office or the floor in real-time.
Sunday, April 23, 2006
SyncWeb Data Backup Launches Unmanaged White Label Backup Service
SyncCom Data Management Group provides remote data backup services through their SyncWeb subscription service (www.syncweb.net) and now offers a white label, unmanaged remote backup service for value added resellers (VARs), internet service providers (ISPs), web hosts and various other technology service companies.
The unmanaged reseller program allows resellers to use their own ecommerce and billing systems to offer off-site backup services.
SyncCom Data Management Group provides remote data backup services through their SyncWeb subscription service and now offers a white label, unmanaged remote backup service for value added resellers (VARs), internet service providers (ISPs), web hosts and various other technology service companies. The unmanaged reseller program allows resellers to use their own ecommerce and billing systems to offer off-site backup services.
Microsoft to unveil upgraded patch management software
Microsoft plans to give customers a peek at the next version of its Windows Server Update Services software at the Microsoft Management Summit conference in San Diego next week.
Windows Server Update Services (WSUS) 3.0, which is expected to be released in the first half of 2007, will include a more dynamic user interface based on the Microsoft Management Console (MMC) framework and will have several features designed to make the software easier to use, according to Joseph Dadzie, a Microsoft group program manager.
WSUS is a free alternative to Microsoft's Systems Management Server (SMS) product that gives customers a way to control the deployment of Microsoft patches and security updates. It will be shown in public for the first time at the systems management conference during an April 27 session.