Collaboration software provides not only the capability for working jointly on a document or project but also enables support.
Making support efforts more efficient - Both large corporations and small businesses are using various methods and software.
Saturday, February 16, 2008
Conferencing and Collaboration - Live Meeting
Online Remote Support Software
Microsoft LiveMeeting has a new version and some great new features to go with it.
Sign-up for a demo:
LiveMeeting Demo
Read White Paper:
Conferencing and Collaboration White Paper
Sunday, February 10, 2008
LiveMeeting Conferencing also for Tech Support.
The best I've found to get to the numerous support calls that can inundate the day is to access computers remotely through the web. The number of clients that you or your organization may have will increase not decrease. So the number of small and large computer problems increases along with the customer base. Computer remote support software gives technicians and support specialists the opportunity to get to more problems quicker and easier. Computer remote support software has enabled my company to grow their customer base without having to add additional technicians to support them.
Since we access their computers remotely, we are able to get to more of the computer desktop and server support tickets within the same amount of time or less. 4RemoteSupport Software for desktop remote support has enabled our company to grow faster than before. We can access clients computers to get to their problems without them waiting for a technician to arrive on-site to address the location.
Microsoft LiveMeeting is one of the best tools available for both conferencing and for remote computer access to allow meeting online and for supporting our computer products with having to accrue the charges associated with actually going to a customer or prospective clients office to demonstrate a new product or solution.
Demo: Microsoft Office Live Meeting
https://support.microsoft.com/en-us/topic/meetings-7aa77952-c1f7-4a15-96f5-5607c0bbf37d
Since we access their computers remotely, we are able to get to more of the computer desktop and server support tickets within the same amount of time or less. 4RemoteSupport Software for desktop remote support has enabled our company to grow faster than before. We can access clients computers to get to their problems without them waiting for a technician to arrive on-site to address the location.
Microsoft LiveMeeting is one of the best tools available for both conferencing and for remote computer access to allow meeting online and for supporting our computer products with having to accrue the charges associated with actually going to a customer or prospective clients office to demonstrate a new product or solution.
Demo: Microsoft Office Live Meeting
https://support.microsoft.com/en-us/topic/meetings-7aa77952-c1f7-4a15-96f5-5607c0bbf37d
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