Tridia iTivity A SOHO HIT For Noracom Support Business

iTivity--VAR Edition is a secure, cross-platform, online remote support software solution for VARs that need to safely support, sell, and collaborate with customers over the Internet Date : Tuesday, September 28, 2004 ATLANTA, GA (PRWEB) September 28, 2004 -- Tridia Corporation (www.tridia.com), a global provider of secure, Internet–ready, cross-platform, connectivity software for remote administration, support, and collaboration announced today that its iTivity(TM)--VAR Edition is a SOHO "HIT" for Noracom, a VAR that specializes in small office/home office (SOHO) support. iTivity--VAR Edition is a secure, cross-platform, remote-support solution for VARs that need to safely support, sell, and collaborate with customers over the Internet. With iTivity, Tridia targets VARs that presently use or plan to use subscription-based Web connectivity tools. With the increasing cost of travel in time and fuel, Noracom sought a way to provide remote support and administration to the various desktops in its client base. "My clients have a variety of platforms and network configurations," says Carolyn Dawdy, founder of Noracom. "They are not large corporations and do not have in-house technical support. iTivity--VAR Edition has all the features I was looking for, without all the management overhead." Read More...

Intel Announces On-Demand PC Inventory Service And Remote Support Software

Intel Announces On-Demand PC Inventory Service And Remote Support Software

SANTA CLARA, Calif., March 18, 2002 - Designed to increase performance and reduce security concerns for IT and help desk managers, two new PC management products from Intel Corporation provide a simple, low-cost deployment solution for asset management and remote support of client systems.

Intel® Instant Support Suite

 Intel® Instant Support Suite enables 4RemoteSupport online remote desktop access and control of PC desktops and laptops to provide increased efficiency for the help desk. Intel LANDesk Asset Service provides comprehensive inventory and asset auditing through a hosted service. "Customers want to simplify IT and help desk processes and need tools that are affordable and easy to install and use," said Robert Naegle, director of marketing development for Intel's software products and services division. "Intel is using the power of hosted services with LANDesk Asset Service and online desktop support software remote agents with Instant Support Suite to give customers increased management and support capabilities, while reducing deployment time so customers can purchase and begin using these tools within minutes." Read More...