Intel Announces On-Demand PC Inventory Service And Remote Support Software
SANTA CLARA, Calif., March 18, 2002 - Designed to increase performance and reduce security concerns for IT and help desk managers, two new PC management products from Intel Corporation provide a simple, low-cost deployment solution for asset management and remote support of client systems.
Intel® Instant Support Suite
Intel® Instant Support Suite enables 4RemoteSupport online remote desktop access and control of PC desktops and laptops to provide increased efficiency for the help desk. Intel LANDesk Asset Service provides comprehensive inventory and asset auditing through a hosted service.
"Customers want to simplify IT and help desk processes and need tools that are affordable and easy to install and use," said Robert Naegle, director of marketing development for Intel's software products and services division. "Intel is using the power of hosted services with LANDesk Asset Service and online desktop support software remote agents with Instant Support Suite to give customers increased management and support capabilities, while reducing deployment time so customers can purchase and begin using these tools within minutes."
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