Making support efforts more efficient - Both large corporations and small businesses are using various methods and software.
Sunday, January 29, 2006
Tridia iTivity A SOHO HIT For Noracom Support Business
iTivity--VAR Edition is a secure, cross-platform, online remote support software solution for VARs that need to safely support, sell, and collaborate with customers over the Internet
Date : Tuesday, September 28, 2004
ATLANTA, GA (PRWEB) September 28, 2004 -- Tridia Corporation (www.tridia.com), a global provider of secure, Internet–ready, cross-platform, connectivity software for remote administration, support, and collaboration announced today that its iTivity(TM)--VAR Edition is a SOHO "HIT" for Noracom, a VAR that specializes in small office/home office (SOHO) support. iTivity--VAR Edition is a secure, cross-platform, remote-support solution for VARs that need to safely support, sell, and collaborate with customers over the Internet. With iTivity, Tridia targets VARs that presently use or plan to use subscription-based Web connectivity tools.
With the increasing cost of travel in time and fuel, Noracom sought a way to provide remote support and administration to the various desktops in its client base. "My clients have a variety of platforms and network configurations," says Carolyn Dawdy, founder of Noracom. "They are not large corporations and do not have in-house technical support. iTivity--VAR Edition has all the features I was looking for, without all the management overhead."
Read More...
Labels:
4RemoteSupport,
Internet-Ready,
software,
Tridia
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment