Making support efforts more efficient - Both large corporations and small businesses are using various methods and software.
Showing posts with label Tridia. Show all posts
Showing posts with label Tridia. Show all posts
Sunday, January 29, 2006
Tridia iTivity A SOHO HIT For Noracom Support Business
iTivity--VAR Edition is a secure, cross-platform, online remote support software solution for VARs that need to safely support, sell, and collaborate with customers over the Internet
Date : Tuesday, September 28, 2004
ATLANTA, GA (PRWEB) September 28, 2004 -- Tridia Corporation (www.tridia.com), a global provider of secure, Internet–ready, cross-platform, connectivity software for remote administration, support, and collaboration announced today that its iTivity(TM)--VAR Edition is a SOHO "HIT" for Noracom, a VAR that specializes in small office/home office (SOHO) support. iTivity--VAR Edition is a secure, cross-platform, remote-support solution for VARs that need to safely support, sell, and collaborate with customers over the Internet. With iTivity, Tridia targets VARs that presently use or plan to use subscription-based Web connectivity tools.
With the increasing cost of travel in time and fuel, Noracom sought a way to provide remote support and administration to the various desktops in its client base. "My clients have a variety of platforms and network configurations," says Carolyn Dawdy, founder of Noracom. "They are not large corporations and do not have in-house technical support. iTivity--VAR Edition has all the features I was looking for, without all the management overhead."
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