Netgear has always been one of my most favorite computer network hardware companies. To me, they are a quiet and steady company that produces good quality products at a fair price. They're not full of fluff or hype. They don't over extend themselves too far like other companies do when trying to be all things to everyone, reaching into every market corner they can get into.
They have, over the years manufactured and produced reliable hardware and they continue to do so. In a prior post I mentioned that they had a retail network card the GA311, a gigabit card, that had printed on its retail box "Vista capable". I purchased this card from the retail store because it was the only one that even had VISTA written on it. The card didn't come with desktop software drivers but did have on it a link to their web site from which you can download the drivers for Vista but this was not true. The page on their site stated that Vista comes with the drivers needed already on the Vista media. It probably does but my Vista wasn't doing the right thing and the card did not work. I found in their support knowledge base forum that others were also having an issue with this card and lack of drivers.
Netgear did the right thing for their customers. After a about a week, they posted their drivers for download from their web site and they worked perfectly. Way to go Netgear!
So for anyone who may have come across this post either by researching whether the Netgear GA311 works on Vista or not before buying, I want to tell you to go ahead and BUY BUY BUY! The GA311 works on Vista. There aren't enough network cards compatible with Microsoft Vista yet and many old cards may not even get a new driver thus forcing users to get another card if they want to upgrade to the lates operating system. The Netgear GA311 definitely works on Vista - I'm using it right now!
-----------------------------
Don't drive to your customers computers, just connect to them over the web and provide remote PC support using online remote PC support software over the Internet. Software for computer support doesn't have to cost an exorbitant amount of money. You can get PC remote control software that works on the web without spending thousands of dollars per license or seat.
