Access PCs On the Web for Support

PC Remote Control on the Web

supports system more effectively and efficiently can simply be achieved using pc remote control on the web. The end user and computer desktop could be located anywhere in the world and by simply access the computer with pc remote control software can give a support engineer quick access to resolve the problem saving lengthy traveling time or frustrating telephone calls trying to talk an average user though screens and command to diagnose. Although Microsoft's rdp is a valuable tool for computer remote control, it has it's limitations when used over the web.

PC Remote Control over the Web

RDP is a valuable tool for supporting computer systems and is best used on the lcoal area network or a closed corporate or enterprise wide area network. It's limitation over the web stems from the need to establish an inbount session to the remote desktop requires modifications to the router or firewall at the far end prior to attempting to connect. PC remote control over the web can be achieved without limitation by using support tools that download to the remote computer by the end users initiation then the software is configured, or obtains its configuration, to connect outbound from the remote network to the support technician.

Web Module enables remote system management/maintenance.

Source:ThomasNet
April 25, 2006

Offering remote access from anywhere, Web Server Module makes it possible to check status of industrial systems from office or floor in real-time. Data exchange capability enables communication between several IDEC PLCs over Ethernet network. Remote maintenance allows users to use WindLDR or WindSRV to remotely monitor, download, and upload any ladder program, while web monitoring lets users monitor or update PLC through custom, built-in dialog box.
Sunnyvale- The ability to communicate over an Ethernet network is not an option for most industrial systems, it's a must. With that in mind, IDEC Corporation is now offering a new communication module to its MicroSmart family, a Web Server Module. No longer will users be forced to walk across a factory floor to check on a system's status. IDEC Web Server Modules offer remote "access from anywhere" that makes it possible to check status from either the office or the floor in real-time.

SyncWeb Data Backup Launches Unmanaged White Label Backup Service

Source:Webhostdirectory

SyncCom Data Management Group provides remote data backup services through their SyncWeb subscription service (www.syncweb.net) and now offers a white label, unmanaged remote backup service for value added resellers (VARs), internet service providers (ISPs), web hosts and various other technology service companies.

The unmanaged reseller program allows resellers to use their own ecommerce and billing systems to offer off-site backup services.

SyncCom Data Management Group provides remote data backup services through their SyncWeb subscription service and now offers a white label, unmanaged remote backup service for value added resellers (VARs), internet service providers (ISPs), web hosts and various other technology service companies. The unmanaged reseller program allows resellers to use their own ecommerce and billing systems to offer off-site backup services.

Microsoft to unveil upgraded patch management software

Source:Infoworld

Microsoft plans to give customers a peek at the next version of its Windows Server Update Services software at the Microsoft Management Summit conference in San Diego next week.

Windows Server Update Services (WSUS) 3.0, which is expected to be released in the first half of 2007, will include a more dynamic user interface based on the Microsoft Management Console (MMC) framework and will have several features designed to make the software easier to use, according to Joseph Dadzie, a Microsoft group program manager.

WSUS is a free alternative to Microsoft's Systems Management Server (SMS) product that gives customers a way to control the deployment of Microsoft patches and security updates. It will be shown in public for the first time at the systems management conference during an April 27 session.

Instant Virtual Extranet v2

Instant Virtual Extranet v2

Plug-in Network Appliances Enable Secure Remote Access By Browser.

The Instant Virtual Extranet (IVE) appliances, the flagship product line from Neoteris, Inc., are plug-in devices for network administrators that enable secure remote access to corporate network resources for employees or business partners. The appliances themselves are installed onsite, on the organization's LAN, and serve as somewhat of an access proxy; enabling remote users to access corporate servers and applications using only their Web browser as an interface. The remote users connect to the devices using their public Internet connection and existing Web browsers (no additional client software is required); and the device then communicates with the host servers or applications via its built-in support for multiple communication protocols.

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